Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Solution Guarantee

  • Our technical help Department is available nonstop to handle every one of your support tickets. Every single ticket you send out to us is going to be solved within up to 1 hour. If your case calls for aid from an admin, we will address the ticket to the technician in charge and will inform you that the issue is being resolved.

  • Top quality support service
  • Top–class Customer Assist Service

  • We will be online for you round the clock to provide guidance and technical support as well as to aid you with any difficulty that you could possibly stumble upon whilst supervising your virtual server. We are able to help you with all installed in advance applications, like your Operating System, server administration panel (in accordance with the VPS type) and the Web Hosting Control Panel created entirely by our developers.

  • Intuitive help center
  • An Informative Help Zone

  • An in–depth and constantly updated collection of articles is incorporated into our custom–built Web Hosting Control Panel. It provides quick tips about how to execute all of the essential site maintenance duties. The Help section supplies detailed how–to content articles and step by step video courses. You can reach the Help section by clicking the Help or Video buttons in the top right corner of each Control Panel section.