Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You can find almost all the answers to your questions in the user–friendly Help Center section built into our Web Hosting Control Panel. It boasts an ever–increasing knowledgebase with frequently asked questions and exhaustive educational articles prepared by our expert help desk support staff.

  • Top quality support service
  • Educational Videos

  • For people who’d like to discover how to solve a regularly encountered issue by watching an educational video clip, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the training videos are very short and easy to comprehend. They offer step–by–step presentations of various site management procedures.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 tech support service with a one–hour ticket response time guarantee. Our team of capable techs will be at your disposal to attend to all the queries that you might have. During off–peak times, a reply will be offered in even less than twenty minutes.